Coronavirus (COVID-19) Information
March 16, 2020
The Authority (TCJMA) is closely monitoring the spread and increased risk of COVID-19, commonly known as coronavirus. To guard against the spread of the virus, TCJMA will make the following changes in its operations to protect the health, safety, and welfare of its customers and employees. These changes are effective immediately and will last until further notice.
Board Meeting. The meeting scheduled for June 3, 2020, is scheduled to be held through a video conference. Please call the Authority office for details.
Office Functions. The office located at 26 Monongahela in Fredericktown will be closed to the public but will be staffed to answer any questions from 8:00 AM to 4:00 PM Monday through Friday by calling us at (724) 377-2211. Customers are strongly encouraged to make all payments either by mail, online or over the telephone. Payments hand-delivered to the office will be accepted through the door drop box at the office entrance. Cash payments are discouraged but will be accepted with the understanding that no change will be made for overpayments. Any overpayment will be applied to the account as a credit. New or reactivation of water service must be made by calling the office to make an appointment or request an application for service to be received via US Mail or email and sent back either via US Mail or email.
Meter Reading. TCJMA personnel will not be entering homes or businesses. Customers who have meters that must be read inside their property will have their bills estimated based upon past usage. These customers have the option, however, of calling their meter reads into the office by the 25th of the month of their regular billing cycle.
TCJMA management will monitor the situation in conjunction with local and state authorities and will provide updates as necessary. We will also post updates to our website at www.tricountypa.org.
Please refer to the links below regarding the coronavirus.